• FAQ's

On 15th March, Chatswood Chase transitioned into its next evolution to reposition as the leading luxury retail, dining and lifestyle destination to serve the north shore community for the next four decades and beyond.​ The vision is to transform into a modern and iconic destination with luxury retailing, experiential dining, a new fresh food market hall.

Amongst the introduction of new luxury brands, the retail precinct will undergo a major reconfiguration of the ground level through to level two, with extensive design and ambience upgrades including new skylight-atria features throughout and the transformation of the Victoria Ave main entrance.  Early works have been in progress and we’re now ready to commence the full scale construction from 15 March 2024 with an expected completion date in late 2025.

Chatswood Chase Sydney has been committed to bringing the best Australian and international fashion, homewares, lifestyle and experiences to Sydney’s north shore for over 40 years. ​

The first phase of this exciting development is well underway on the centre’s lower ground level to deliver Chase Market - a new, premium fresh food precinct complemented by new restaurants and cafes within a new dining precinct.​ Chase Market will bring cutting-edge design and a wide variety of fresh and specialty foods and include a mix of new and existing retailers. ​

Customers can expect a destination that has been reimagined to match their aspirations and exceed expectations, with an elevated selection of specialty fresh foods, a new dining precinct and market hall and refreshed retail offer. ​

Chase Market’s new dining precinct promises an elevated experience, featuring premium dining operators and grab and go restaurants. ​

Once completed, customers will welcome back some of their favourite stores and experience some exciting new ones.​

Store openings to be staggered until late 2024.

Victoria Avenue Works

To make way for the major redevelopment, we are required to make some temporary changes to the Victoria Avenue entrance. Early Jan a hoarding was installed around the Victoria Avenue entrance, however customer access including DDA access will be maintained to both Ground floor and Lower Ground. Retailers are gradually vacating the centre ahead of full-scale mobilisation of the site from 15 March.

David Jones Remains Open

David Jones is one of Australia's and the world's oldest department stores, with a proud history of delivering Australia's premium shopping destination housing the world's most sought after brands. It first opened its doors in 1838 and has since become an iconic part of the Australian retail landscape offering customers a range of products and services across beauty, fashion, food, technology and homewares.

Over the next 2 years, David Jones Chatswood is excited to undergo a rejuvenation, but we remain open and at your service.

We've consolidated all of your favourite brands onto our Ground Floor level and there is no change to our store access via Ground Floor or car parking. Please note, Toys and AV are currently unavailable instore but can be shopped online. Find out more about available brands and services at David Jones here.

Apple Remains Open

Apple has continually pushed boundaries with its innovative products and services, shaping the way people communicate, work, and interact with technology worldwide. The stores will serve as vibrant hub for customers to explore the latest innovations firsthand, offering a seamless blend of cutting-edge technology and exceptional customer service.

Over the next 2 years, Apple Chatswood will remain open and at your service.

The best access to Apple will continue to be via Victoria Avenue lifts and escalators. These will provide direct access to Apple.

Important Car Park Changes

There are changed parking conditions in the carpark to B1 and B2 carpark levels.

These changes are being made to widen the central ramp, which will help improve the flow of traffic for our customers. Hoardings have been set up, and new access routes to B2 have been marked with signage to guide you accordingly. View the map here to plan your visit.

For further information on parking and accessibility, please click here.



What is happening with the centre?

The vision is to transform Chatswood Chase Sydney into a modern and iconic destination with luxury retailing, experiential dining, a new fresh food market hall. Building on Vicinity’s position as Australia’s leader in luxury retailing, plans for the new luxury retail precinct features a mix of the best Australian and international designers carefully curated to match the aspirations of our customers and community.​

What sort of activity will we be undertaken during construction?

To deliver the exciting transformation of Chatswood Chase Sydney, major redevelopment and reconfiguration works need to be undertaken. We understand that this will cause disruption and we are taking all steps we can to minimise this. ​

We are committed to working with and supporting our retailers to assist with driving visitation to Chatswood Chase Sydney during redevelopment.

How long will the disruptions last?

Construction of the new Chase Market is well underway with staggered store openings commencing from November through to later in 2024. Construction for the main retail transformation project is set to commence on 15 March 2023 and is expected to be completed at the end of 2025.​

How much will this impact customers?

Chatswood Chase will remain open and operating throughout the planning and construction periods. We will ensure disruption is kept to a minimum.​

What's open and operating?

The new Chase Market on the centre's lower ground level will remain open and trading throughout the redevelopment of the retail centre. Different retailers are subject to different trading hours. New retailers will open in stages from November 2023 through to the end of 2024. Apple store and one level of David Jones will also remain open.

What will happen with those impacted businesses?

We are working with all impacted businesses on a case-by-case basis and will work closely with them to ensure a smooth transition. ​

Will businesses be closed and not return?

For some retailers, this will be the case. We work closely with impacted retailers to provide as much time as possible for them to plan their future opportunities.

What will the development deliver?

We are excited about our plans to transform Chatswood Chase Sydney into the leading retail and lifestyle destination for Sydney’s north shore.  

Our plans will deliver: 

Chase Market – major redevelopment of lower ground floor 

  • A new fresh food and dining precinct with an expanded offering matched to the aspirations of our customer, bookended by Kmart and Coles 
  • A new, wider mall with improved sightlines and connectivity  
  • A mix of approx. 40 retailers that include new and existing operators, anchored gourmet fresh food operator 
  • Significant ambience upgrades.  

Major centre redevelopment  

  • Reconfiguration of ground level through to level 2 
  • Premium speciality stores with a mix of leading Australian and international designers on ground level 
  • New luxury precinct on level 1 
  • Lifestyle and retail precinct on level 2 
  • Extensive mall reconfiguration and ambience upgrades including amenities, parents rooms and new skylight-atria features  
  • ~3,500 sqm of premium multi-use space on level 3 
  • Major upgrade of the Victoria Street entrance, the main entrance to the centre 
  • Introduction of luxury Valet offering and ticketless parking. 
Have the redevelopment plans for the main project works been approved?

In November 2023, Vicinity announced that is has acquired the remaining 49% interest of Chatswood Chase Sydney, from GIC. Vicinity’s Board. 

This purchase enables Vicinity to proceed with its vision to transform Chatswood Chase Sydney into a modern and iconic destination with luxury retailing, experiential dining, a new fresh food market hall as well as ~3,500sqm of multi-use space elevated above the retail centre at level 3.  

Early works have commenced to prepare for full scale construction in March 2024 with works expected to be completed by the end of 2025. 

When will construction begin?

Work is well underway on the lower ground floor to deliver Chase Market - a new, premium fresh food precinct and market hall, complemented by new restaurants and cafes within a new dining precinct. Store openings will be staggered, and we have introduced a number of new retailers since November 2023. 

Early works are already underway to prepare for the retail redevelopment with full mobilisation on site from 15 March 2024. 

To stay up to date on open and operating stores visit at 

How do I find out more about the developments and building works?

You can visit our Centre website, which hosts all the information about what’s changing as part of the upgrades to Chatswood Chase Sydney. We update this regularly as new information becomes available. You are also welcome to reach out to our Concierge team with any further enquiries you may have.  



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