Centre Services

The Chatswood Chase Sydney Customer Service professionals are more than happy to assist in all aspects of your visit to the centre. The Concierge Desk is located on Level One.

Services include:

TAXI CALLING

A Customer Service Representative will be happy to call a taxi for your convenience.

DISABLED ACCESS

Chatswood Chase Shopping Centre is fully accessible by wheelchair.  There is a lift servicing all levels, and also lift access to Victoria Avenue and Ground Level.  Here at Chatswood Chase Sydney, we strive to make the shopping experience as comfortable and enjoyable as possible for all of our customers. You can hire wheelchairs and motorised scooters from the Car Park Office free of charge, with approved identification. 

PARENTS ROOM

Parents Rooms, available near the carpark entrance on the Ground and Top Levels.  The rooms are well equipped with baby change areas, private feeding rooms, microwave ovens and toilets for your convenience. Strollers are also available for hire from the Valet Office. 

PLAY POD

Our interactive and fun Play Pod on Level Two, will let our mini VIP's have some play time, while you take a break. 

CENTRE DIRECTORY

The Centre Directories provide a complete floor plan and key centre information. Copies are available throughout the centre, including the Concierge Desk.

Click here to view the Chatswood Chase Sydney centre directory online.

LOST AND FOUND

A record of lost and found items is maintained by our customer service team. Call 02 9422 5300 for more information. 

GIFT WRAPPING

Complimentary gift wrapping is available at special times of the year such as Mother's Day and Christmas. 

For all enquiries and services listed, please visit the Concierge Desk located on Level One or call: 02 9422 5300