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The Chatswood Chase Customer Service professionals are more than happy to assist in all aspects of your visit to the centre.

The Concierge Desk is located on Lower Ground. Services include:

Disabled Access

Chatswood Chase Shopping Centre is accessible by wheelchair. There is a lift servicing access to Victoria Avenue and Ground Level. Here at Chatswood Chase, we strive to make the shopping experience as comfortable and enjoyable as possible for all of our customers. You can hire wheelchairs and motorised scooters from the Concierge Desk free of charge, with approved identification.

Lost and Found

A record of lost and found items is maintained at the Concierge Desk.

Parents’ Room

Parents’ Rooms, available behind Yangga Korean Deli on Lower Ground. The rooms are well equipped with baby change areas, private feeding rooms, microwave ovens and toilets for your convenience. Strollers are also available for hire from the Concierge Desk.

Taxi Calling

A Customer Service Representative will be happy to call a taxi for your convenience.

For all enquiries and services listed, please visit the Concierge Desk located on Lower Ground or call: 02 9422 5300